When I was waiting for a flight recently in the Ontario airport, I was seated facing a book store. On the back wall were a variety of catchy sayings. One saying caught my eye.
I believe it was written or spoken by Mark Twain and it said "Is the man who is able to read and doesn't any better off, than the man who cannot read?".
Interesting comment.
It made me think of a different comparison. "Is the person who has two ears and can hear, but doesn't LISTEN, any better leader than who has two ears, but cannot hear?"
A great deal of leading and understanding in business and life occur when active and effective communication is happening. Part of communication is speaking, part is listening and part is questioning to ensure that what you are speaking and hearing is understood by both parties.
Effective listeners are rated as great communicators. Effective listeners interact with the speaker so that they truly are involved with what is being said and ensure they have heard it correctly and understand its meaning.
Next time you meet with your associates, your friends, your family, take an extra moment to let the sound of their voices and words reach your brain before your tongue engages and blocks the input that your ears are receiving.
Be a champion listener on your way to being an effective communicator.
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